Updated 07/22/2021Here are some of the most asked questions about our products and service. Hopefully, You will find what you are looking for in here. If you have any other questions please feel free to contact us.
How big is each trellis anchor ?
How much weight can each trellis anchor hold ?
In short, using our adhesive, each trellis anchor can hold about 1lb of object. Since user will be using multiple anchors to hold their trellis or other plants, it should not be a problem to hold your trellis. If you are using other brands of adhesive, it hard for us to estimate how much weight each anchor can hold.
How many anchors do I need to hold my trellis ?
Without knowing the specifics of your trellis project, its hard to answer this. Our recommendation is that you keep about 1 foot of distance between each anchor.
How fast is your order processing time ?
If the product is in stock, our processing time is usually the same day with a cut-off time around 3 PM Pacific Standard Time.
Where do you ship from ?
All our products are shipped from Las Vegas, Nevada.
How long does it take for my order to arrive ? I live in ...
Our standard shipment is USPS Priority Mail or USPS First Class Mail. Most of the packages should arrive within 3 – 5 Business days. We will email you a tracking number once your order has been shipped.Please check your spam folder for your tracking information.
Who pays for shipping when I want to return my product ?
We offer a very competitive pricing on our products and pass the saving to our customer. Therefore, the customer will have to pay for return shipping. If you have any questions or concerns about products please check out our guides, this page or email us.
Is it safe to purchase on your website?
Can I pay with other payment ?
Sure. Please contact us before you place an order.